Theme updates & bug fixes
Review available theme updates, preserve relevant customizations and fix scoped storefront issues. Preview theme changes before publication.
Reliable help for the store you run every day
Shopify Maintenance Packages.
Less time chasing website tasks. More room to run your business.
Get ongoing Shopify support for theme updates, small fixes and a prioritized improvement list. Choose a monthly allowance, agree the work and stay informed about what changed.
Work directly with NithuYour developer, from first conversation to handover.
✓Plans from $50 USD / month✓Defined monthly hours✓Direct developer support
WHAT I CAN HELP WITH
Practical Shopify support. Month after month.
Use your plan’s time allowance for agreed maintenance tasks. Larger requests are estimated first, so you know how your hours will be used.
App compatibility checks
Investigate storefront behavior affected by apps, review settings and coordinate supported fixes. Third-party app issues may need vendor support.
Performance reviews
Look for image, theme and script problems on representative pages. Prioritize achievable fixes within your hours and flag larger optimization work.
Small storefront improvements
Use agreed time for content layout adjustments, navigation fixes, product information changes and other manageable theme tasks.
SEO hygiene
Review important metadata, broken internal links, image text and relevant schema within the plan scope. Report larger content or technical issues separately.
Backups & change notes
Agree which theme files and store data need a backup, the tools used and where copies are kept. Receive a monthly summary of work and remaining priorities.
Clear boundaries. Useful support.
Know what your plan actually covers.
Maintenance is a defined allowance of developer time for one store. The work list is agreed around your priorities and available hours.
When an issue needs deeper investigation, a separate Shopify speed audit and optimization project can define that work. A wider visual change may be better served by a Shopify redesign.
Theme support, not server administration
Shopify manages the hosted platform. This service focuses on your theme, configured apps and storefront behavior; it cannot control Shopify or provider outages.
Backups with a defined scope
A duplicate theme is not a complete store backup. We agree the data, tools, frequency and restore limitations. Paid backup apps are separate unless included.
A response is the start of a fix
Support targets describe an initial reply, not a guaranteed resolution. Issue complexity, access and app-provider responses affect completion time.
HOW WE WORK TOGETHER
A clear process.
No guessing what comes next.
Understand the work, review the important decisions and know what is ready before anything is published.
- 01
Review & choose
Share the store URL, current theme, apps and recurring tasks. Agree whether the plan fits the work you need.
- 02
Set priorities
Confirm access, the monthly allowance, backup scope and your task list. Estimate larger requests before starting.
- 03
Update & verify
Preview theme work, test affected storefront interactions and agree publication of changes.
- 04
Report & plan ahead
Receive a summary of completed work, time used and priorities for the next month.
SHOPIFY MAINTENANCE PRICING
The right amount of help.
A clear monthly price.
Compare the plans, choose the allowance that fits, and agree your priorities before starting. All prices are in USD.
Starter
$50USD / month
Up to 2 hours / month
- Theme and minor app update support
- Basic speed review and small fixes
- Weekly backups within the agreed coverage
- Email support: 48-hour response target
One store · defined monthly hours
Growth
$100USD / month
Up to 6 hours / month
- Theme updates with a draft preview
- Scoped speed and SEO hygiene tasks
- Broken link and small storefront fixes
- Priority support: 24-hour response target
One store · defined monthly hours
Scale
$500USD / month
Up to 30 hours / month
- A broader monthly development allowance
- Scoped UX and performance improvements
- Quarterly technical SEO review within hours
- Dedicated Slack and same-day response target
One store · defined monthly hours
What your monthly fee means
Work is prioritized within your hours. Extra time and larger projects require a separate estimate and approval. Initial response targets are not promises of a completed fix; support availability is confirmed during onboarding.
Simple, visible terms
Month-to-month; cancel before renewal. Growth and Scale roll over up to 50% of unused hours to the following month. New plans include a 14-day money-back guarantee. Contact Nithu with any questions before starting.
Separate costs & coverage
Shopify fees, paid apps, theme licenses and backup tools are separate unless agreed. Full redesigns, new custom apps and major integrations need their own scope. Backup and monitoring coverage is documented during onboarding.
DIRECT DEVELOPER SUPPORTHI, I’M NITHU
A direct relationship.
Accountable work.
I’m your point of contact for the scope, implementation and handover. You can ask about the reasoning behind a change, review the work and understand the next step.
Explore my professional profiles, then tell me what you want your Shopify store to do better.
BEFORE WE GET STARTED
Good questions.
Clear answers.
Need to check something specific about your store?
Ask NithuWhat do your Shopify maintenance packages include?
Each package provides monthly developer hours for agreed theme updates, small bug fixes and storefront support. Speed reviews, SEO hygiene and small improvements are prioritized within those hours. Plan cards list the allowance and support target.
How much does Shopify maintenance cost?
Starter is $50 USD per month for up to 2 hours, Growth is $100 for up to 6 hours, and Scale is $500 for up to 30 hours. Shopify subscriptions, paid apps, theme licenses and third-party charges are separate unless specifically included.
What happens when my monthly hours are used?
Additional work is estimated and needs your approval before it starts. A larger task may be quoted as a separate project. There is no unlimited development included in a monthly plan.
Do unused hours roll over?
Growth and Scale allow up to 50% of unused hours to roll into the following month. Starter does not include rollover. Confirm the next month’s allowance and task priorities with Nithu.
Can I cancel my maintenance plan?
Plans are month-to-month. You can cancel before the next renewal. New maintenance plans include a 14-day money-back guarantee; contact Nithu to request it or clarify how it applies before starting.
Are urgent fixes and outages covered?
Tell me what has stopped working and who is affected. The plan sets the initial response target, while the fix depends on the cause, access and available hours. These plans do not include a guarantee of 24/7 incident response or Shopify platform uptime.
Do you back up my entire Shopify store?
Backup coverage is agreed during onboarding. Theme copies, downloadable data and app-managed backups have different coverage and limitations. A duplicate theme alone does not back up all products, orders or customers. Any paid backup tooling is identified separately.
Can I use a plan for a full redesign or custom app?
A full redesign, new custom app or major integration is scoped separately. Small agreed improvements can use plan hours, but larger work needs a dedicated estimate and delivery plan.
LET’S TALK ABOUT YOUR STORE
A little less store admin. A clearer plan.
Share your store and the tasks that keep coming back. I’ll help you choose an appropriate monthly allowance before you start.
- A direct conversation with Nithu
- A scope you can understand before committing
- No payment details or passwords needed here
Find the right maintenance plan
A few useful details are enough to get started.